Hours: Full time
Business Group: Operations
Branch: Service Delivery & Operations
Salary: $77,173 - $104,410
- Work includes technical and soft skill capability development
- Fast paced and with ongoing change to how we do business
- A great supportive team environment
At the Department of Internal Affairs, we record every life and every death, every marriage and every name change. Our work really does impact the life of every New Zealander. We’re passionate about this country and the people that call it home.
At the Service Delivery and Operations branch, we are the face of DIA. Whether we’re helping to register births, deaths, marriages or charities, or assisting in passport applications, community grants or civil union and name change registrations, we’re dedicated to serving the needs of New Zealanders.
This role will support key projects within the branch, providing advice and expertise to project teams, managers and senior leadership. This is a ‘hands on’ Instructional Design role where you will have the opportunity to be involved in the learning process from needs analysis through to the course delivery you design.
You will work closely with other team members including advisors, facilitators and business SMEs to develop, maintain and deliver learning to meet the changing needs of the branch.
You would be joining us during an exciting time as the branch undergoes a significant transformation in how we serve our customers. This will ensure there is no shortage of assignments and challenging work to be involved in.
Technical training in systems, processes and procedures are the core of our current work. We will also be looking to develop core capabilities in our staff as they start to cross-skill and work more broadly across our products and services. Business Capability utilise a mixture of classroom, online learning, on-job learning and coaching opportunities and are in the early stages of developing virtual classrooms.
You will bring to the role:
- experience in leading instructional design work
- sharing innovative ideas and solutions to learning needs
- an ability to work under pressure to short timeframes in an agile environment
- a passion for developing and mentoring others, sharing your expertise with colleagues
We believe in a workplace culture that’s supportive, collaborative and innovative. We also believe in trying hard and having fun. If that sounds like you – then make sure you get in touch.
We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access
To learn more about the diverse, important mahi we do at Te Tari Taiwhenua and see why we're a great place to work, click here.
We work to make New Zealand better for New Zealanders through our four outcome areas:
- People can easily access the services and information they need
- Iwi, hapū and communities across New Zealand are safe, resilient and thriving
- People's sense of belonging and collective memory builds an inclusive New Zealand
- New Zealand is a well-functioning democracy across central and local government
Applications close: 5pm, Sunday 6 December 2020
For more information please contact: David Singer on 027 250 4744 or email@example.com
Job description: To review the full job description, please click here. If you are unable to follow the link, please review the full job description on our careers website.